Saturday, March 20, 2010

Another Kmart Update!

I decided that after the little fiasco with the coupon I'd just email Kmart about how crazy I thought all of it was. I actually got a pleasant response and a coupon for $10 off any $50 purchase. Not as good as the original coupon but it is better than nothing. Not sure if they will do this for everyone but it is worth a shot. I just emailed them through customer service HERE. The email button is on the far left. Below is the actual email I received.

Dear Amy,

Thank you for your recent correspondence. We are always interested in
hearing from our customers, and regret it was this situation regarding
one of our coupons that has prompted you to contact us.

It has come to our attention that there are some coupons that have been
fraudulently circulated on the internet. The coupon you are referring
to is only valid at specific stores in the Baltimore, New York City,
Long Island and Chicago area. However, since we value you as a Kmart
customer we would like to send you a coupon for $10 off a $50 purchase.
If you would like to accept this coupon please respond with the location
nearest you along with your mailing address so that we can mail the
coupon to you.

Once again, we apologize for the inconvenience this coupon error has
caused you.

Sincerely,

Jacob G.
Retail Customer Care
Sears Holdings Corporation


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